Terms and Conditions
Chavez Realty Group at Real Broker, LLC**
Last Updated: 2025
Welcome to the website and services of Chavez Realty Group at Real Broker, LLC (“we,” “our,” “us”).
By accessing or using our website, submitting your information, communicating with us, or using any of our services (including SMS, email, Voice AI, and Conversation AI interactions), you agree to these Terms & Conditions.
If you do not agree, please do not use our website or services.
Our office is located at:
10895 Lowell Avenue, Suite 100, Overland Park, Kansas, 66210
1. Use of Our Website & Services
By accessing our site or working with us, you agree to:
Provide accurate information
Use our services only for lawful purposes
Not attempt to disrupt or hack our website, AI systems, phone systems, or CRM
Not impersonate another person or submit false information
We reserve the right to deny service or terminate communication at our discretion.
2. Real Estate Services & Brokerage
Chavez Realty Group operates under Real Broker, LLC.
All real estate activities comply with:
Kansas real estate law
Fair Housing Act
RESPA guidelines
State and federal disclosure rules
Any real estate advice or communication is for informational purposes until you sign a formal agreement with us.
3. Automated Communication & AI Usage
By providing your phone number, email, or contact information through our forms, website, ads, or by texting/calling us first, you consent to receive communications from us, including:
SMS text messages
Phone calls
Emails
Automated replies
Missed call text-backs
Appointment reminders
Voice AI or Conversation AI outreach
Service updates and follow-ups
Our Voice AI and Conversation AI systems may:
Answer incoming calls
Make outbound follow-ups
Confirm or reschedule appointments
Collect basic info
Route calls
Take messages
You may request to speak with a real person at any time.
We do not use AI to make legal, financial, or binding decisions on your behalf.
4. SMS Terms (Required for A2P 10DLC)
By opting in, you agree to receive:
Appointment confirmations
Real estate updates
Service information
Automated follow-ups
Identity verification messages
Message & data rates may apply.
You may opt out anytime by texting STOP.
To restart messages, text START.
5. User Consent for Data Collection
By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
This includes data from:
Website forms
SMS conversations
Phone calls
Voice AI & Conversation AI recordings/transcripts
Analytics & cookies
We do not sell personal information for marketing or promotional purposes.
6. Third-Party Services & Vendors
We may use third parties for:
CRM & automation (e.g., GoHighLevel)
Appointment scheduling
Advertising and lead generation
Voice AI and Conversation AI systems
Website hosting
Analytics and cookies
We are not responsible for content or practices of third-party services outside our control.
7. No Guarantee of Real Estate Outcomes
Real estate markets can fluctuate and outcomes vary.
We do not guarantee:
Home sale price
Speed of sale
Loan approval
Appraisal value
Market performance
Investment returns
All advice represents our professional opinion, not a guarantee.
8. Intellectual Property
All website content, videos, images, logos, branding, AI scripts, and written materials are owned by Chavez Realty Group and protected by copyright laws.
You may not:
Copy
Reproduce
Modify
Distribute
Sell
Claim as your own
…without written permission.
9. Limitations of Liability
We are not liable for:
Losses from reliance on information on our website
Technical issues, outages, or AI errors
Delays in communication
Misinterpretation of automated messages
Website incompatibilities
Direct or indirect damages resulting from your use of our services
Your use of our services is at your own risk.
10. Indemnification
You agree to indemnify and hold Chavez Realty Group and Real Broker, LLC harmless from claims, damages, or liabilities resulting from:
Misuse of our website
Violation of these Terms
Misrepresentation
Unauthorized use of our content
Third-party claims arising from your actions
11. Changes to These Terms
We may update these Terms at any time.
The “Last Updated” date will reflect the latest version.
Continued use of our services means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Kansas.
Any disputes must be resolved in Kansas courts.
13. Contact Information
For questions about these Terms, contact us:
Chavez Realty Group at Real Broker, LLC
10895 Lowell Avenue, Suite 100
Overland Park, Kansas, 66210
Phone: 913-433-6115
Email: [email protected]